At Yugen Essence, we are committed to delivering unique and high-quality anime-inspired jewelry. Each piece is designed with care and passion, reflecting your favorite anime stories while ensuring top-notch craftsmanship. Please note that due to high demand and the custom nature of our products, shipping times may vary.

Shipping Times - NOT INCLUDING PROCESSING TIMES:

1. United Kingdom:  7 - 10 Business Days

2. United States:  8 - 12 Business Days

3. Australia:  8 - 12 Business Days

4. New Zealand:   8 - 12 Business Days

5. Rest Of World:   8 - 16 Business Days

Processing times may vary based on country order volume, especially during peak seasons or promotional periods. We work closely with our production partners to ensure every item meets our strict quality standards before shipping. This attention to detail sometimes results in extended fulfillment times, but we guarantee it will be worth the wait!

Tracking Information:

Once your order has been processed and shipped, you will receive a confirmation email with tracking details, allowing you to follow your package’s journey.

U.S. Shipping Only:

Currently, we only ship within the United States. We hope to expand our shipping options in the future to accommodate our international fans!

Customs and Fees:

While we strive to ensure timely delivery, please note that orders may be subject to import duties, taxes, or fees depending on local regulations. Any such fees are the responsibility of the customer.

Satisfaction Guarantee:

Your satisfaction is our top priority. If you encounter any issues with your order or have questions about delivery, don’t hesitate to contact our customer care team at care@yugenessence.com. We’re here to ensure your experience with Yugen Essence is nothing short of amazing.

Dedicated Shipping:

We partner with reliable shipping services to ensure your order reaches you safely. While shipping times can be longer due to the personalized nature of our jewelry, rest assured we’re committed to delivering your carefully crafted piece with care.

Thank you for your patience and understanding as we deliver your carefully crafted item. We appreciate your support and are confident that your order will be worth the wait!